Frequently Asked Questions

Everything you need to know about your By Coquette experience.

How long will it take for my order to arrive?

Standard shipping typically takes 3-7 business days within the domestic region. Express options are available at checkout if you need your pieces sooner.

What is your return and exchange policy?

We offer a 30-day return window for all unworn items with original tags attached. Please note that for hygiene reasons, intimate apparel and earrings are final sale.

How do I know which size to choose?

Each product page features a detailed size guide. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or contacting our style team for personalized advice.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.

Are your garments ethically produced?

By Coquette is committed to conscious fashion. We work exclusively with manufacturers who provide fair wages and safe working conditions, ensuring each piece is made with respect for the artisans.

How should I care for my By Coquette pieces?

To maintain the longevity of your garments, we recommend hand washing in cold water or using a delicate machine cycle. Always air dry and avoid direct sunlight to prevent color fading.